Roadside Service
Fast Response, 24/7 Availability, and Heavy-Duty Specialists
When your truck breaks down on the road, every minute of downtime can cost you valuable revenue. Monson Truck & Trailer Repair’s Roadside Service is designed to get you back on the road quickly and safely—anywhere, anytime. Our fully equipped service trucks and ASE-certified technicians handle a wide range of on-site repairs and emergency assistance for semi-trucks, tractor-trailers, and heavy-duty equipment.
On-The-Spot Solutions to Keep You Moving
On-The-Spot Solutions to Keep You Moving
A disabled rig doesn’t have to mean a trip to the shop. From flat tires to mechanical failures, Monson’s Roadside Service brings the shop to you. Our mobile technicians arrive in 30–60 minutes (depending on your location) with all the tools and parts needed for common roadside repairs. Whether you need a quick fix on the shoulder of I-80 or assistance in a remote rural area, we’ll diagnose the problem, perform efficient repairs, and have you back on the road—often within the hour.
How Our Roadside Service Works
How Our Roadside Service Works
Call or Text for Immediate Dispatch
- Dial (563) 322-8308 or text “MONSON ROAD” with your location and issue.
- Our dispatcher confirms your exact position (mile marker, GPS coordinates, or landmark) and estimates arrival time (30–60 minutes).
On-Site Diagnostic & Assessment
- Certified technician arrives in a fully stocked service truck.
- We perform a quick visual inspection and diagnostic scan to identify the root cause of your breakdown.
Efficient Repair or Temporary Fix
- We carry common parts—batteries, belts, hoses, fuses, and hydraulic hoses—so most repairs happen on the spot.
- If a temporary fix is needed for safety, we secure the vehicle and tow to our shop or a preferred facility.
Final Checks & Recommendations
- Once the repair is complete, we test the truck’s systems: brake pressure, tire balance, fluid levels, and electrical voltage.
- We’ll provide a brief report outlining any additional maintenance your truck needs to avoid future roadside events.
Key Benefits of Monson Roadside Service
Key Benefits of Monson Roadside Service
Mobile Shop Capabilities
Fully stocked service trucks with tire changer, compressor, welder, and diagnostic scanner.
On-Site Repairs
Flat repairs, fluid delivery, jump starts, brake air fixes, and minor welding—often completed within the hour.
ASE-Certified Technicians
Skilled in heavy-duty electrical, brake, and engine diagnostics, so fixes are done right the first time.
Transparent, Itemized Pricing
Flat $150 diagnostic fee covers first 30 minutes on site; labor billed in 15 minute increments.
Wide Coverage Radius
30–45 minute arrival in metro areas, 45–60 minutes in rural zones; extended service available at a per-mile rate.
Why Choose Monson for Roadside Assistance
Why Choose Monson for Roadside Assistance
24/7 Rapid Response
- Our Roadside Service operates 24 hours a day, 365 days a year. No matter the time or weather, Monson will be there.
- Average arrival within 30 minutes in metro areas, 45–60 minutes in rural zones.
Fully Equipped Mobile Units
- Each truck carries a complete inventory of heavy-duty parts, tools, and diagnostic equipment—eliminating multiple service calls.
- On-board compressor, generator, welding rig, and tire balancer to tackle complex repairs on the spot.
ASE-Certified Technicians
- Our technicians hold ASE Master and Commercial Vehicle certifications. They’re trained in advanced diagnostics, welding, and heavy equipment repair.
- Continuous training on the latest engine, brake, and emission technologies ensures accurate, efficient repairs.
Transparent Pricing & Quick Estimates
- Flat-rate diagnostic fee covers the first 30 minutes on site; labor billed in 15 minute increments thereafter.
- Parts and labor are itemized in your invoice—no hidden markups or surprise fees.
Comprehensive Solutions
- Roadside to Shop: If an on-site repair isn’t possible, we’ll tow your truck to Monson’s main facility and waive the diagnostic fee upon shop arrival.
Our Roadside Service Offerings
Tire & Wheel Repair
- Tire Changes & Patch Repairs
- Heavy-duty tire replacements for steer, drive, and trailer axles.
- On-site tire patching and plug repairs to seal most punctures.
- Tire Balancing & Air Pressure Adjustment
- Portable balancer ensures vibration-free operation after repair.
- We check and set proper PSI for steer, drive, and trailer axles.
Fuel & Fluid Delivery
- Emergency Fuel Delivery
- Diesel, DEF, and engine oil delivered on-site so you can drive to the nearest station.
- Coolant & Brake Fluid Top-Off
- Leaking or low-fluid situations addressed immediately to prevent engine or brake failure.
Jump Starts & Electrical Repairs
- Dead Battery Jump Start
- High-capacity jump packs to start your truck—even in extreme cold.
- Starter & Alternator Diagnosis
- We test and, if necessary, replace malfunctioning starters or alternators with OEM-equivalent units.
On-Site Welding & Fabrication
- Exhaust & Frame Welding
- Portable MIG/TIG welding rigs to repair cracks in frames, exhaust pipes, and brackets.
- Brackets, Mounts & Reinforcements
- Fabricate or repair bent or broken components that keep your trailer or chassis secure.
Air Brake & Suspension Service
- Air Brake Leak Detection & Repair
- On-site leak detection, valve replacement, and hose/line repair to restore full braking power.
- Suspension Adjustment & Bushing Replacement
- Minor suspension alignments and on-site bushing changes to eliminate squeaks and improve ride quality.
Lockout Assistance & Key Services
- Locksmith Services
- Locked out of the cab? We’ll gain entry without damage and provide key cutting for lost or broken keys.
Minor Engine Repairs & Diagnostics
- Diagnostic Scans
- Advanced code readers to pinpoint engine fault codes quickly.
- Fuel Filter Changes & Belt Replacements
- Replace clogged filters or broken belts on-site to prevent further engine damage.
Frequently Asked Questions
What types of tires do you carry for on-site replacements?
Our service trucks stock a selection of steer, drive, and trailer tires from leading brands—ranging from 22.5″ steer up to 24.5″ trailer treads. If we don’t have your exact size, we can usually patch a puncture to get you to the nearest tire dealer.
Can you service air brakes on the roadside?
Yes. We carry air hoses, fittings, valves, and specialty tools to detect leaks, replace hoses or valves, and restore full brake pressure without towing to the shop.
How do you handle remote breakdowns in areas with no cell service?
If you anticipate weak signal, call ahead and provide your last known location. Our dispatcher will monitor for updates. In extreme cases, we coordinate with local law enforcement or roadside assistance channels for relay.
Are fluid deliveries available for specialty fluids like DEF or hydraulic oil?
We stock Diesel Exhaust Fluid (DEF), engine oil, coolant, brake fluid, and hydraulic oil in our mobile trucks. Just let us know when you call, and we’ll bring the right fluid to your location.
What is your roadside service fee?
There is a $150 flat diagnostic/travel fee for the first 30 minutes on site. Labor thereafter is billed at $95 per hour in 15 minute increments. Part costs are passed through at cost—no markup.
Ready for Roadside Help?
Don’t let a breakdown strand you for hours. Monson’s Roadside Service is just a phone call away.